Got questions? We've got answers!
Check out our FAQ section for quick and helpful guidance. email@example.com.
Filter by Topic
- PRODUCT CARE
Q) Are dinnerware sets microwave safe?
A) Wheat Straw dinnerware sets are used in the microwave however, please follow the instructions as directed on the product packaging or as per the product page on our site.
Q) Are dinnerware sets dishwasher safe?
A)Our wheat straw and bamboo reusable ranges are dishwasher safe, placing in the top shelf is recommended. Be sure to follow the recommendations on your product and packaging. If you are looking to maximize the life of your products, we recommend to hand wash the products in warm water with soap and then allow to air dry.
Q) There are small/tiny black or white dots on my products, is it normal?
A)Since our products are made of natural material this spotting is unavoidable. Small dots might appear on the product however, this should not be of concern at all as it is natural and is not harmful to you! Some customers have mentioned they are fine with this as it adds to the natural product look. You can simply continue to use the product as per normal.